Chick-fil-a Job Interview Questions & Tips (Example Answers)

Need a list of Chick-fil-a interview questions?

This article will provide all the information you need for your interview, including the most common interview questions with real examples you can base your answers off.

Chick-fil-a Interview Tips: How to Prepare the Interview

Before you head into your interview, it’s important to research the company background, what to wear, and the interview process.

Not looking for Chick-fil-a job interview tips? Jump to the questions.

What to Research (Chick-fil-a Facts)

Certain questions touch on your knowledge of the company, so we’ve put together some research points to get you started.

  • They have locations in 47 states, as well as the District of Columbia.
  • The restaurant also offers popular catering options.
  • Chick-fil-a’s first standalone location opened in 1967 in Greenbriar Mall’s foodcourt.
  • The Atlanta-based company has sponsored the Peach Bowl since 1997.
  • The first location outside of a mall food court opened in 1986.
  • The ‘Eat mor Chikin’ cows debuted in 1995.
  • Chick-fil-a opened a 5,000 square foot location in Manhattan in 2015.

Sources: Chick-fil-a ‘About’, Wikipedia

What to Wear (Chick-fil-a Dress Code)

Like any job interview, the optimal strategy around attire is to mirror the Chick-fil-a staff dress code for the position you’re applying for. Doing so will help you look on-brand and part of the team.

For an entry-level role such as a back of house team member or front of house team member, wear black or khaki pants with a red polo shirt. Make sure to tie up long hair, take out any piercings, cover any tattoos, and remove facial hair. 

For a supervisory or managerial role such as a shift leader or manager wear a navy blue button-down shirt with black or khaki pants. Make sure to only have natural hair colors, remove any false nails, and cover any tattoos.

Sources: Chick-fil-a ‘Careers’, Indeed

What to Expect (Chick-fil-a Hiring Process)

The first step in the Chick-fil-a hiring process is submitting an application online or in person.

Most applicants hear back within a few days with a request for a  phone interview. Managers follow up successful phone interviews with in-person interviews.

Applicants are typically hired quickly following their in-person interview. Most people report hearing back within a week.

Sources: Chick-fil-a ‘Careers’, Indeed

Chick-fil-a Interview Questions and Answers

when applying for a job at Chick-fil-a, these are the most Below are the common interview questions you can expect:

1. Why Do You Want to Work at Chick-fil-a?

The interviewer wants to know why you want to work at Chick-fil-a and how it fits in with your career goals.

Sample answer:

“I’ve always loved the emphasis Chick-fil-a puts on high-quality food. For example, I know that it was the first fast-food restaurant to eliminate trans fats from its menu in 2008.

That kind of care for customers is really important to me because one day I want to work high-up in customer relations for a large company like Chick-fil-a. 

Cutting my teeth by preparing high-quality, fresh food and service customers is a great way to start working towards that goal. It would be a wonderful professional opportunity for me.”

Related: How to Answer: Why Do You Want to Work Here?

2. What Can You Tell Us About Chick-fil-a?

The interviewer wants to know if you’re invested in the hiring process and if you’ve done your research. 

Sample answer:

“I know a few things. I read that the company has sponsored the Peach Bowl since 1997. I also know that there’s a very popular catering service.

That’s really interesting to me because I’m interested in learning more about catering. Chick-fil-a has the best catering options of all its competitors; I’d love to have the opportunity to learn about the work behind that success. 

I’m sure I have a lot to learn about the company though. Is there anything you can tell me about what’s on the horizon?”

Related: How to Answer: What Do You Know About Us?

3. Can You Tell Me About Yourself?

The interviewer wants to know more about you and your experiences, and if you’re a good fit for the job.

Sample answer:

“Most of my education has come through my experiences. I’ve worked in food service for the past two years, and I’ve learned so much from the industry. I’ve found that working both in the front of the house as a server and cashier has honed my customer service skills. 

For example, I recently served a party of twenty. All had complicated orders. But I relied on the skills I developed and made sure everyone got the correct order. At the end of their meal, they told me it was the best service they’d ever had! 

Given my experiences, I think the next step for me is to grow myself as a leader. Eventually, I’d like to take on a management position and lead a team of people. That’s where I think I’d really shine.”

Related: How to Answer: Tell Me About Yourself

4. Do You Have Cash Handling Experience?

The interviewer wants to know if you’re trustworthy and if you understand what’s at stake when it comes to handling money.

Sample answer:

“In my last position, I worked as a cashier in a cafeteria. Handling cash was a daily part of my job. In fact, I was so good at it that my manager asked me to train other employees on proper closing procedures.

What made me successful was that I take money seriously. Mistakes lead to overcharged customers or lost revenue for the company. Neither of those is acceptable.

I’m a very honest person. I work hard to do the right thing. For me, that means being patient and detail-oriented when it comes to money.”

Related: How to Answer: What Cash Handling Experience Do You Have?

5. What Skills Are You Looking to Improve?

The interviewer wants to know if you can honestly self-assess and make a plan to improve. 

Sample answer:

“I’d like to become a better communicator. Good communication is useful in any line of work. However, it’s especially important when you’re working directly with customers. 

In particular, I noticed at my last job that the people who had good communication skills excelled when it came to working with customers. That really inspired me to hone my own abilities. 

Since then, I’ve been watching a lot of videos on effective communication and incorporating it into both my personal and professional life. With enough practice and dedication, I know that I can really excel.”

Related: How to Answer: What Skills Do You Want to Improve?

Other Questions to Expect

Every job interview presents a different set of questions, including both traditional and generic questions that aren’t necessarily tied to the company or the position.

Here are a few of the most popular:

  1. How do you handle stress?
  2. What qualifies you for this role?
  3. Describe your personality.
  4. What’s your example of great customer service?
  5. Who would you discuss confidential information with?
  6. What is your favorite Chick-fil-a product?
  7. What excites you about customer service?
  8. Describe your food service experience.
  9. What are your pay expectations?
  10.  How would you handle a breach of the code of conduct?

Don’t Give Up!

Understanding the most common Chick-fil-a job interview questions doesn’t always guarantee you’ll land the job.

However, many similar fast-food restaurants such as Popeyes, Church’s, Pizza Hut, and McDonald’s have plenty of opportunities available as well. 

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