Are you looking for KFC interview questions?
Look no further. This article will help you prepare for your interview by covering the most common interview questions and providing some examples of answers you can model from.
KFC Interview Tips: How to Prepare for the Interview
You should understand the company background, what to wear, and what to expect during the interview process before entering the interview room.
Not interested in KFC job interview tips? Jump to the questions.
What to Research (KFC Facts)
This will help you deal with the common research-based questions. We’ve included some good starting points, but you should do your own research to make sure everything is up to date.
- They’re the world’s 2nd largest restaurant chain.
- China is now KFC’s largest market.
- The company’s global headquarters is in Louisville, Kentucky.
- They were one of the first US restaurants to expand overseas.
- Colonel Harland Sanders founded KFC during the Great Depression.
- KFC introduced the bucket in 1957.
- Saunders sold KFC in 1964 after the company grew rapidly.
What to Wear (KFC Dress Code)
The best way to dress for the interview is to closely mimic the KFC staff dress code for the position so you look on-brand and already part of the team.
For an entry-level role such as a cook, customer service team member, or shift supervisor, wear light-colored pants with a black or red polo shirt. Make sure to tie up long hair, shave facial hair, and cover any tattoos.
For a supervisory or managerial role such as an assistant manager or general manager, wear dark pants with a long-sleeved, button-down shirt in red or black-and-white gingham.
What to Expect (KFC Hiring Process)
As outlined on their website, KFC’s typical hiring process follows three steps; application, scheduling, and interviewing.
Applicants can apply online or in-store. Once a manager has reviewed the application, they will call or email the applicant to schedule an in-person interview.
The response time for application can vary between one day and a few weeks. However, almost everyone who completes an application receives an interview.
Most employees report an informal and relaxed interview. KFC hires on the spot. Other applicants reported hearing back within a week or two after their interview.
KFC Interview Questions and Answers
Below are the most common interview questions and example answers asked when applying for a job at KFC.
1. Why Do You Want to Work at KFC?
The interviewer wants to know what aspects of the position speak to you and how that connects to your goals for the future.
“I love that KFC is a global success that grew out Colonel Sander’s roadside restaurant. He loved making chicken, and he built that passion into a world-recognized brand.
It’s a story of perseverance that really speaks to me. When you work hard and create a great product, you can change the world.
I want to bring that same passion to my work; in the future, I’d love to create a globally-recognizable product that brings people joy. Joining the company Colonel Sanders created is a great way to get myself started.”
2. What Can You Tell Us About KFC?
The interviewer wants to know how interested you actually are in the job and how invested you are in the interview process.
“I’ve read a few things in my research about the company. For example, I know that KFC was one of the first American fast-food restaurants with an international presence and that China is now one of KFC’s largest markets.
That’s really interesting to me because my mother is from China. As the child of an immigrant, I’m fascinated by the way KFC can appeal across cultures and bring people together.
I’m sure I have a lot more to learn about the company, though. Would you be willing to give me a sneak peek into some of KFC’s plans for the future?”
3. Can You Give an Example of Great Customer Service?
The interviewer wants to know if you can help customers and stay friendly while doing so.
“At my last job, I delivered pizzas. I remember the kitchen once mixed up two orders and I ended up delivering two pepperoni pizzas to a vegetarian. Needless to say, I called my boss and we ended up remaking her pizzas. I delivered them along with an apology and a coupon for a free dessert.
For me, my ability to stay positive and problem solve is what really saved the day. Even though the customer was understandably upset, I made sure to make things right.
At the end of the day, keeping my cool is important because it allows me to focus on the customer and the problem at hand, instead of myself.”
4. Can You Describe Your Work Ethic?
The interviewer wants to know who you are as a person and the quality of work you tend to produce.
“I’d say I’m a very driven and enthusiastic person when it comes to working.
I get excited about my work, and that pushes me to work hard and do my best. I take pride in my job, and I think that really shows in the quality of my work, and I know my references will attest to that.
In my previous roles, my managers have always commented on the positive attitude I bring to my job, even when it comes to tasks others might consider ‘boring’ or ‘difficult.’ I just love doing a good job, whatever it is I’m doing.”
5. How Would You Describe Your Personality?
The interviewer wants to know what kind of person you are and what it’s like to work with you.
“I’m a very friendly person. I’ve always loved talking to people. In each of my last three jobs, I made friends that I still talk to today.
For example, I met my friend Keisha during my first day on the job. I’m pretty outgoing, so I started talking to her and we bonded immediately.
I’d also say that I’m caring. I really like to help people however I can. Keisha and I worked with another girl, Jessica, who I found out was expecting her second child. so I organized a staff baby shower. I think little things like that really help people feel closer in the workplace.”
Other Questions to Expect
Every job interview has a mix of questions, so you can expect a few traditional or generic questions that aren’t directly related to the company or the role.
Here are a few of the most popular:
- How do you deal with stress?
- What qualifies you for this role?
- How would you describe your relationship with your coworkers?
- What’s your approach to work?
- What skills do you want to build?
- Have you ever worked in food service?
- How do you deal with difficult customers?
- What are your salary expectations?
- What excites you most about the position?
- How did you learn about this opportunity?
Don’t Give Up!
While understanding the most common KFC job interview questions is important, good preparation doesn’t always mean you’ll get the job. That’s just the harsh reality of job hunting.